Your success in the air
starts on the ground
Our expertise
For more than 70 years, Alyzia has been providing ground handling services to airlines around the world, placing customer satisfaction at the heart of concerns. Thanks to the the diversity of the 80 airlines that trust us, more than 92% of which are international, we are able to assist any type of aircraft on all the stops where we operate.
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Passenger service
Welcome, check-in, boarding and arrivals, flight transfer services, ticketing services, VIP lounges …
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Ramp service
Marshalling and parking, push back, towing, de-icing, loading, unloading, baggage handling …
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Cargo
Freight and mail transportation between aircraft and stores, transfer of empty containers and pallets …
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Traffic activities
Load sheet, weight and balance and load plan, coordination of all services providers and staff …
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Private VIP and diplomatic flights
Alyzia Executive proposes a tailor-made service for your private VIP and diplomatic flights
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Excellence Academy
Audit, consulting and training, Excellence Academy and its experts train your employees with the airport regulations
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Our strengths
In order to achieve success we are equipped with the best and most cutting edge ground handling equipment. We select the safest and highest performing tools for your aircraft operations.
We also feel very strong about the quality of our customer relations and quality of service. Listening carefully and with a personalized human response to your needs, your satisfaction is guaranteed. With flexibility and an acknowledged ability to adapt along with verified processes we are continually improving our efficiency and rapidity. Our clients can rely on Alyzia and its trusted and professional teams 24 hours a day, 365 days a year.
What guarantee can Alyzia give an airline?
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Customization
The satisfaction of our customers and their passengers is our priority. Alyzia mobilizes expertise and resources to provide a tailor-made solution to its customers, according to their expectations and requirements.
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Partnership
Continually striving to answer the expectations of our customers as soon as possible and provide the best possible services. A constant dialogue is establish between Alyzia and its customers. Alyzia has opted for a strategy of partnership and ensure that all those with whom it works its commitment to quality and customer satisfaction.
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Dedication
A Key Account Manager can be nominated for each airline. This allow us to focus on our customers and take care of their operational requirements.
Where we operate
Historically located at the Parisian airports (Roissy Charles de Gaulle and Orly), Alyzia has since developed in the provinces and Belgium. Today, 5,000 of our employees serve and assist more than 15 million passengers a year.
- Paris Charles de Gaulle (CDG)
- Bordeaux (BOD)
- Paris Orly (ORY)
- Montpellier (MPL)
- Brest (BES)
- Marseille (MRS)
- Nantes (NTE)
- Nice (NCE)
- Limoges (LIG)
- Lyon (LYS)
- Toulouse (TLS)
- Bruxelles (BRU)
